At Born x Raised, we want you to be delighted with your purchase. If, for any reason, you are not happy with your order, this Refund & Return Policy explains your options.

1. Eligibility for Returns

  • Items must be returned within 45 days – usually 14 or 30 days of delivery.
  • Items must be unused, unworn, and in the same condition as received, with original tags and packaging.
  • Certain products (such as limited editions, custom items, or sale items) may not be eligible for return unless they are defective or damaged.

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards or store credits.
  • Sale or clearance items (unless faulty).
  • Personalized or custom-made products.
  • Intimate or hygienic items (e.g., undergarments).

3. Refunds

  • Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within [X business days].
  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

  • We only replace items if they are defective, damaged, or the wrong size.
  • If you need an exchange, please contact us first at [Insert Email] with your order number and details.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.
  • We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please get in touch with us within [X days] of delivery with photos of the issue. We will arrange a replacement or refund at no extra cost.

7. How to Initiate a Return

To start a return, please get in touch with us at:

Barrier Official
📧 Email: bornxraisedclothing@gmail.com
🌍 Website: Born x Raised

Please include your order number, reason for return, and photos (if applicable).

8. Policy Updates

We reserve the right to update or change this Refund & Return Policy at any time. Updates will be posted on this page with a revised effective date.